Operator · Configuration

Operator Settings

Live · 05:49 PM
Region: NY-METRO
SP

Organization

OperatorSoul Metropolitan Ops
RegionNY-METRO
Time zoneAmerica/New_York
Default currencyUSD

Operational thresholds

Surge trigger≥ 85% occupancy
Overstay grace15 min
Alert escalation2 min unresponded
Maintenance window01:00 – 04:00 daily

Notifications

Email digestHourly
SMS critical alertsOn
Slack channel#soul-ops-nyc
PagerDuty servicesoul-prod

Plan

Enterprise

Unlimited sites · SLA 99.9%

Data export

Generate signed CSV / Parquet bundle of last 90 days.